Refund policy

If you are not happy with your purchase, please contact us at support@femmebotanicals.com within 30 days. We offer a 30-day, money-back guarantee. The shipping address for the return will be provided at that time. 

Below are the details of the guarantee.

We proudly stand behind our products, and strive to provide an easy, stress-free customer experience. If you are unhappy with any item(s) you have received, we will gladly exchange or refund items and sales tax – minus the shipping charges – made within 30 days of purchase.

When will I get my refund?
If you ordered using a credit card, we will credit your account with the eligible amount within 7 business days from the date of a processed return. The credit should appear on your next statement, depending on the issuing bank and/or billing cycle. Unfortunately, we cannot refund your original shipping charges.

Can I return a gift card?
We do not accept returns for gift cards.